At Local Vibes, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help!
Eligibility for Refunds:
Items must be returned within 30 days of the purchase date.
Products must be unused and in the original packaging to qualify for a refund.
Proof of purchase is required (receipt, invoice, or order confirmation).
Refund Process:
To initiate a return, please contact us at getlocalvibes@gmail.com with your order number and reason for return.
Once your return is approved, we will provide you with instructions on how to return the item.
Refunds will be processed within 7-10 business days after we receive the returned item.
Exceptions:
Certain items, such as personalized products, are non-refundable.
Shipping Costs:
Shipping costs for returns are the customer's responsibility unless the item was defective or the wrong item was shipped.
Original shipping fees are non-refundable.
Contact Us: If you have any questions about our refund policy or need assistance, please reach out to us at getlocalvibes@gmail.com.